Support

Need help with Tiny Us, a purchase, or a generation that didn't work? Email info@bdsalesinc.ca and we'll get back to you.

Common questions

How do I report a result or ask for my data to be deleted?

On Android, use the Report action on a result, or email info@bdsalesinc.ca. See the Privacy Policy for how deletion requests work.

A generation failed or got stuck. Was I charged?

No. Tiny Us never charges a credit for a generation that fails or gets stuck; it's refunded automatically.

Can I get my purchase back on a new phone?

Yes. On iPhone, open Settings in Tiny Us and tap Restore Purchases; your credit balance is tied to your purchase history through Apple. On Android, email us your Google Play order ID and we will help. Tiny Us has no account, so we cannot find purchases without it.

What happens to the photos I upload?

They are used only to generate your result and are not stored on our servers. The providers that process them keep data under their own policies. See our Privacy Policy for the full detail.